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Showing 25–48 of 198 results
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Conflict Management and Negotiation
R295 Add to cartDiscover keys to outstanding customer service: importance, skills, handling issues and using digital tools for better experiences
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Conflict Management and Negotiation | 2 CPD Points | FPI240910133
R225 Add to cartDiscover keys to outstanding customer service: importance, skills, handling issues and using digital tools for better experiences
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Conflict Resolution and Difficult Conversations in Travel Services
R395 Add to cartIn the travel industry, managing conflicts and navigating challenging conversations are crucial skills for maintaining exceptional service and client satisfaction. This course equips travel professionals with the tools to handle conflict constructively, address customer complaints, and communicate effectively during high-stress situations.
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Costing and Pricing Setting Fundamentals
R250 Add to cartYou will explore the concept of price, learn the common pricing policies and master various pricing strategies
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Costing and Pricing Setting Fundamentals | 2 CPD Points | FPI241010544
R225 Add to cartYou will explore the concept of price, learn the common pricing policies and master various pricing strategies
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Crisis and Risk Management in Supply Chains
R395 Add to cartThis course explores effective strategies for risk mitigation, including supplier diversification and alternative transportation planning. You’ll also develop crisis management skills, such as scenario analysis and business continuity planning, to ensure supply chain resilience during emergencies. Through real-world case studies, you’ll gain practical insights into best practices for managing crises and maintaining efficient healthcare supply chains.
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Crisis and Risk Management in Supply Chains | CPD: 5 Points | MDB015/MPDP/100/22
R395 Add to cartThis course explores effective strategies for risk mitigation, including supplier diversification and alternative transportation planning. You’ll also develop crisis management skills, such as scenario analysis and business continuity planning, to ensure supply chain resilience during emergencies. Through real-world case studies, you’ll gain practical insights into best practices for managing crises and maintaining efficient healthcare supply chains.
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Critical and Creative Thinking for Problem Solving
R250 Add to cartEmpower business innovation through critical and creative thinking techniques, overcoming barriers to unleash your creative potential
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Critical and Creative Thinking for Problem Solving | 2 CPD Points | FPI240910134
R225 Add to cartEmpower business innovation through critical and creative thinking techniques, overcoming barriers to unleash your creative potential
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Customer Relationship Management in Tourism
R395 Add to cartThis course equips you with the strategies and tools needed to build and maintain strong customer relationships within the tourism industry. You’ll learn how to leverage CRM technologies to personalise experiences, manage customer data effectively, and foster loyalty among clients.
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Data Analysis Fundamentals
R250 Add to cartGain an understanding of the core concepts and methodologies in data analysis
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Data Analysis Fundamentals | 2 CPD Points | FPI240910293
R225 Add to cartGain an understanding of the core concepts and methodologies in data analysis
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Data-Driven Decision Making in Tourism
R395 Add to cartThis course empowers you to make informed, data-driven decisions in the tourism industry by harnessing the power of data analytics. You’ll learn how to use customer data to enhance travel experiences, forecast trends with predictive analytics, and optimise operations with strategic insights.
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Decoding Dress Codes and Office Culture Dynamics: Navigating Corporate Professionalism
R250 Add to cartThis course supports students and young professionals as they transition from campus life to corporate settings. By focusing on professional attire, office culture dynamics, and social expectations, participants will learn how to interpret dress codes, adapt to company cultures, and make a positive impression in corporate environments.
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Developing a Business Model Canvas
R250 Add to cartThis course demystifies the Business Model Canvas, guiding you through its creation, core components, connections and review process. You’ll even learn to craft your own canvas
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Developing an Understanding of Robotics, AI and Automation
R250 Add to cartMaximise Robotics, AI, Automation: Analyse evolution, secure, strategise & leverage cutting-edge tools for progress
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Disruption 4.0 : Innovation and Frameworks
R1,400 Add to cartInnovation is about thinking differently and finding creative ways to solve problems or create value. This course is designed to unlock your creative potential, challenge traditional approaches and help you turn fresh ideas into real-world success.
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Disruption 4.0 : Agility
R1,400 Add to cartIn today’s fast-paced world, agility means adapting quickly, staying focused, and delivering results amid uncertainty. This course equips you to navigate change, tackle challenges and thrive in any environment.
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Disruption 4.0 : Resilience
R1,400 Add to cartResilience is about bouncing back stronger when life throws challenges your way. This course gives you tools and techniques to build mental toughness, maintain focus and handle stress, so you can thrive no matter what comes your way.
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Disruption 4.0 : Risk-to-Profit
R1,400 Add to cartEvery risk carries an opportunity – if you know how to spot it. This course will show you how to assess risks, minimise downsides and turn challenges into profitable opportunities in your personal or professional life.
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Disruption 4.0 : Weaponising Chaos
R1,400 Add to cartChaos can seem overwhelming, but it also creates opportunities for those who know how to use it. This course will teach you how to harness the power of disruption, stay calm in turbulent times and turn chaos into an advantage.
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E-commerce Integration and Strategy
R395 Add to cartThis course is designed to help you understand the essential elements of e-commerce integration and strategy.
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E-Commerce: Starting Your Online Business
R250 Add to cartThis online short course is designed to empower and equip you with the knowledge and skills necessary to starting your online business
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Effective Communication in a Global Travel Market
R395 Add to cartIn an increasingly interconnected world, the travel industry thrives on effective communication across borders and cultures. This course equips travel professionals with essential skills to navigate the complexities of global communication, enhancing their ability to connect with diverse audiences.