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Stakeholder Conflict Resolution: Techniques for Win-Win Outcomes
R250
Gain a strong foundation in resolving stakeholder conflicts, learning techniques to identify, understand, and address conflicts while maintaining positive relationships. The focus is on practical approaches to negotiation, mediation, and collaborative problem-solving to achieve win-win outcomes.
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Description
Course Overview:
- Duration: 2 – 3 Hours or Self Paced
- Publisher: LearnHUB, Powered by Regent Business School
- Certification: A Certificate of Completion will be issued to all candidates who successfully complete the requirements of the programme.
Learning Outcomes:
Upon completion of this course, students will be able to:
- Identify common sources of conflict among stakeholders and understand their impact on organisational objectives.
- Apply conflict analysis techniques to assess stakeholder interests, needs, and positions.
- Develop negotiation and mediation strategies that foster collaborative problem-solving and promote win-win outcomes.
- Utilise effective communication and active listening skills to de-escalate conflicts and build consensus among stakeholders.
- Design and implement conflict resolution plans that maintain positive stakeholder relationships and support organisational success.
