Navigating Workplace Etiquette & Professionalism

This course introduces the key principles of workplace etiquette and professionalism. It covers effective communication skills, appropriate personal presentation, building strong professional relationships, managing conflict and feedback, and maintaining professionalism when using digital communication tools.

Course Fee:

R250

Publisher:
LearnHUB, Regent Business School

Duration

2 - 3 Hours or Self-Paced

Course Mode

Fully Online

Course Format

Interactive & Video Based Learning

“This course was a complete game changer for me! It clarified so many unspoken workplace rules, from mastering professional communication and appropriate conduct, to understanding team dynamics and workplace relationships. The practical insights on etiquette helped me enter my first job confidently, knowing exactly how to present myself and effectively engage with colleagues. Absolutely essential for anyone new to the professional world!”
Learning Outcomes:

By completing this course, you will be able to:

  • Demonstrate effective workplace communication, including verbal, non-verbal, and digital interactions, tailored to different audiences and cultural contexts.
  • Present themselves professionally through appropriate attire, grooming, body language, punctuality, and preparedness across various workplace settings.
  • Build and maintain positive professional relationships by applying principles of trust, mutual respect, emotional intelligence, and effective networking.
  • Resolve workplace conflicts and handle criticism constructively, using active listening, calm communication, and strategies for growth and collaboration.
  • Uphold professionalism in digital environments by applying best practices for email, instant messaging, video conferencing, and online presence management.

Meet our Expert Instructors

This course was crafted by our dedicated full-time lecturers. With extensive experience in both professional practice and education, our instructors excel at cultivating talent and maximising student potential.

Hoosen Essof

Head of Department – DBA

As Head of Innovation and Student Experience at Regent Business School, Hoosen Essof leverages extensive experience in NGOs and NPOs to bridge the gap between education and industry-ready skills. Hoosen champions practical, hands-on learning and essential soft skills, preparing students to thrive in today’s evolving workforce. His initiatives, including the iLeadLAB Maker Spaces, equip graduates with both technical and transversal skills to meet 21st-century demands, supporting their career adaptability and innovation

Certificate of Completion

At LearnHUB, we believe in recognising your achievements every step of the way.

That’s why you will achieve a certificate for every course that you successfully complete.

Skilll set Development

  • Professional Communication and Interpersonal Skills
  • Adaptability to Different Workplace Cultures
  • Mastery of Workplace Dress and Grooming Standards
  • Networking and Relationship-building Techniques
  • Confidence in Professional Interactions
  • Effective Conflict Resolution Strategies
  • Enhanced Professional Self-awareness

Frequently Asked Questions

In this course, you’ll gain essential insights into professional behaviour, workplace expectations and effective communication strategies. You’ll learn how to confidently navigate dress codes, adapt seamlessly to different office environments, maintain professional grooming standards, build positive relationships and master interpersonal interactions. These skills will empower you to create a strong positive impression and excel in any professional setting.

There are no prerequisites required. This course is suitable for students, recent graduates, or anyone entering a professional work environment for the first time.

Upon successful completion, you will receive a Certificate of Completion from LearnHub. This certificate demonstrates your readiness and understanding of professional etiquette and workplace culture, significantly enhancing your employability by showcasing to potential employers your commitment to professional development and preparedness for corporate roles.

Contact Us

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