On completion of this course, learners will be able to:

• Explain the principles of workplace health and safety and their application to the retail sector.
• Interpret South African legal requirements for occupational health and safety, including the Occupational Health and Safety Act (OHSA).
• Conduct risk assessments and apply hazard identification techniques to retail environments.
• Develop and implement safety policies and procedures aligned to compliance standards and organisational goals.
• Design and evaluate emergency preparedness plans for a variety of workplace scenarios.
• Apply ergonomic principles to reduce workplace injuries and enhance employee well-being.
• Promote a positive safety culture by engaging employees and encouraging proactive safety behaviours.
• Analyse real-world case studies (such as Rana Plaza) to draw lessons on the consequences of poor safety management.