This course comprises three modules, with each module providing theoretical and practical insights, video explainers, in-lesson tasks, and case studies to support the learning process.
Duration: 2 - 3 Hours or Self Paced
Publisher: LearnHUB, Powered by Regent Business School
Certification: A Certificate of Completion will be issued to all candidates who successfully complete the requirements of the programme.
Take your time and ensure to carefully engage with every aspect of this course, to ensure adequate preparation for the final assessment. A minimum of 80% is required to pass.
Learning Outcomes: By completing this course, you will able to:
Define conflict management
Understand the reasons for workplace conflict
Describe conflict management styles
Explain negotiation strategies used in the workplace
Understand how alternative dispute resolutions work
It is advisable to complete this course in one-sitting. However, your progress is auto-saved and you can pick up where you left off if you are attempting this course at your own pace.